Saturday, October 29, 2005

Thanks for the fiddle faddle, but honestly

Sugary goodness - just in time for Holiday baking.

Alaska Airlines recently sent their elite tier flyers a box of Harry and David's Moose Munch to thank them for putting up with the summer of delays and cancelled flights. They sent out a lot of these boxes, including two to our humble abode.

Alaska Airlines no longer staffs their elite desk reservations and help desk 24 hours a day anymore, so if your flight from Boston is now 3 hours late arriving and you are going to misconnect to Carlsbad or Kotzebue, who are you going to call?

No one.

Alaska recently posted a nice story about their third quarter profit. You think they could stop sending out moose munch and maybe use that money to hire a few graveyard shift gold desk agents?

Trust me, we'd all be happier in the long run.

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